How to improve workplace attendance

As an employer, ensuring high levels of workplace attendance is crucial. Not only is it incredibly important for maintaining business productivity and ensuring smooth operations, but it also plays a significant part in a healthy and positive company culture.

But UK sickness absence rates are on the rise. The latest figures from the Office for National Statistics show that, in 2023, the average worker missed 4.7 days due to sickness. What’s more, a report by the Institute for Public Policy Research found that sickness absence costs businesses over a staggering £100 billion per year, with absenteeism and presenteeism both significantly contributing to this high figure.

In this article, we’ll dive into the main reasons behind the increase in sickness absence and discuss what we can do to help.

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Lack of awareness of mental health challenges

Mental health issues like anxiety, depression, and stress-related illnesses are, unfortunately, affecting employees more than ever, with 1 in 4 people in the UK experiencing a mental health challenge each year (Mind). However, many workplaces still lack the awareness and support systems needed to help employees manage these challenges effectively.

Without the right support, employees may feel overwhelmed and unable to cope, increasing the likelihood of them taking time off work or even quitting their jobs altogether.

Unsupported long-term health conditions and disabilities

In the UK, 15 million people live with a long-term health condition (Department of Health and Social Care), and more than 4.2 million working-age adults have a disability (Office of National Statistics). Yet, many still encounter barriers to employment and workplace support.

Without the right adjustments and understanding, managing a long-term condition or disability while working can be challenging and, at times, overwhelming. Many employees need time off for medical appointments, treatment, or recovery, and without the right support, this can lead to increased absenteeism and difficulties staying in work.

Job roles and work environments

Some roles naturally have higher absence rates. Sectors like construction, healthcare, and manufacturing see more injury-related and fatigue-related absences, and public-facing roles, such as healthcare and education, have higher sickness absences due to greater exposure to illnesses. In fact, in 2022, education workers had one of the highest sickness absence rates in the UK at 3.5%, above the national average of 2.6% (Office of National Statistics).

The good news is that there are many simple, proactive steps you can take to reduce absenteeism and create a healthier, happier workforce!

Implement a sickness absence management policy

It’s really helpful to have a clear and straightforward sickness absence policy in place. This way, you can keep track of absences, understand the reasons behind them, and make sure employees get the right support if they’re dealing with ongoing health issues. A good policy ensures everyone feels supported and is treated fairly!

Management referrals

Encourage your managers to use professional referrals for employees who are frequently absent or have long-term health conditions. Our sickness absence management service offers expert guidance through occupational health referrals, helping to assess whether employees are fit to work and advising on suitable adjustments. This is especially helpful for employees who need longer-term support and care.

Flexible working and work-from-home options

Offering flexible working options, like the ability to work from home, can really help reduce sickness absences. If employees are feeling unwell but can still manage some tasks from home, they can stay productive without spreading illness. Plus, it gives them the chance to rest and recover in a more comfortable setting.

Employee Assistance Programmes (EAP)

Investing in an EAP is a fantastic way to support your employees’ wellbeing. EAPs offer confidential help for both personal and work-related issues, like mental health challenges, stress, financial worries, and family concerns. It’s a great way to make employees feel valued and supported and empower them to take control of their own health and wellbeing.

Establish a clear attendance policy

A clear attendance policy that’s communicated to everyone helps employees understand the importance of being present and how to report sickness properly. When everyone knows the rules, they’re more likely to follow them, and it helps prevent misuse of sick leave. Plus, it makes sure that when employees are genuinely unwell, they know exactly what to do.

Focus on reward and recognition

Regular recognition, whether it’s a quick shout-out or a formal award, helps employees feel valued and appreciated. When employees feel connected and motivated, they’re more engaged with their work and less likely to take unnecessary sick leave. After all, a happy, healthy workforce is a productive one!